Privacy Policy

1. Information we collect

We collect information you provide directly, information generated through your use of the app, and information from your device. This includes:

• Account details such as your name, mobile number, email address and business or team name, when you sign up.
• Content you create or upload, including photos, logos, text and template selections used to build your posters.
• Usage information such as which templates you view or use, session length, and general app activity.
• Device information such as device type, operating system, app version and a unique device identifier.

2. How we use your information

We use the information we collect to:

• Provide, operate and maintain the GroviaPro app and its features, including the template library and background-cutout tool.
• Personalise your experience, such as recommending templates relevant to your team or occasion calendar.
• Communicate with you about updates, new templates, support requests and account-related notices.
• Monitor and improve app performance, fix bugs and understand how features are used.
• Maintain the security of our systems and prevent misuse of the app.

3. Sharing of information

We do not sell your personal information. We may share information in limited circumstances:

• With service providers who help us operate the app, such as cloud hosting and analytics partners, under confidentiality obligations.
• If your team leader shares a locked template set with you, basic profile details may be visible within that team space.
• When required by law, regulation, legal process or a valid request from public authorities in India.
• In connection with a merger, acquisition or sale of assets, subject to this Policy continuing to apply to your information.

4. Cookies and similar technologies

Our website and app may use cookies, local storage and similar technologies to remember your preferences, keep you signed in, and understand how our site and app are used. You can control cookies through your browser or device settings, though some features may not work correctly if cookies are disabled.

5. Data security

We use reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights and choices

You can review and update your account details from within the app at any time. You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe, subject to applicable law.

7. Data retention

We retain personal information for as long as your account is active or as needed to provide you the app's features. We may retain certain information for longer where required for legal, accounting or security purposes.

8. Children's privacy

GroviaPro is intended for use by individuals who are at least 18 years old or otherwise able to enter into a binding agreement under applicable law. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. We will post the updated policy on this page with a revised effective date.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your information, reach out to us at support@groviapro.in or call +91 781981 4694.